Privacy Policy

Our websites, www.organicheatexchangers.com and www.o-hx.com, are dedicated to safeguarding your privacy.

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At O-Hx Ltd, located in Thornton, Lancashire, prioritising your privacy is paramount. This Privacy Policy delineates how we manage your data upon interaction with our site or upon information provision. As the data controller, we are committed to upholding legal standards to safeguard your rights as set out in this Privacy Policy.

Personal Data Collection

We collect personal data such as names, addresses, and email addresses when you visit our site or furnish information regarding others. It’s your duty to secure consent and guarantee the accuracy of the data provided. Whilst you can navigate our site without disclosing personal data, we may still automatically amass certain information, as elaborated in our “Data We Automatically Collect” section.

Data We Automatically Collect

Our website employs cookies to automatically accrue data about your device and browsing activities. This aids in enhancing our services and analytics, as detailed in our Cookie Policy.

Marketing Communications

We utilise your data for marketing purposes, from which you can opt out at any time. Note that unsubscribing may necessitate up to 5 business days.

Lawful Processing

We process your data to fulfil contractual obligations, deliver services, and for legitimate interests such as customer support and legal compliance.

Data Sharing

We process your data to fulfil contractual obligations, deliver services, and for legitimate interests such as customer support and legal compliance.

Data Storage and Processing

Your data may be stored or processed outside the UK, with adequate protective measures in place.

Cookies

Our website utilises cookies for functionality and analytics, manageable through your browser settings.

Security

We implement security measures to protect your data, although no system is entirely infallible. You are responsible for maintaining the confidentiality of your passwords.

Your Rights

You hold rights to access, rectify, or erase your data. For any requests or concerns, please contact us.

Retention

We retain your data as necessary, based on your interactions with us, such as account creation and marketing engagements.

General

This policy is governed by English law. We may update it, and your continued use of our website signifies acceptance of these changes.